What is CRM enrichment?
CRM enrichment fills, validates, standardizes, and refreshes missing or stale account and contact fields using trusted data sources and field standards. Common fields include industry, employee count, revenue band, location, tech stack, title, email, phone, LinkedIn URL, ICP fit, and routing attributes. See CRM Enrichment.
What is lead enrichment?
Lead enrichment adds context to a new inbound or outbound lead so the team can score, route, personalize, and prioritize faster. It often happens when a form is submitted, a record is created in the CRM, or a prospect is added to a campaign workflow.
What is waterfall enrichment?
Waterfall enrichment checks multiple data providers in sequence to improve coverage, reduce data gaps, and control credit usage. If the first provider cannot fill a field, the workflow tries the next provider. Clay is often used to orchestrate these waterfalls when the workflow also needs transformations, scoring, or CRM-ready outputs.
Why do B2B databases miss some markets?
Vendor databases sort companies by self-reported industry tags, so niche, regulated and industrial markets get mislabeled or left out. We build the list from public registries, filings and each company's own website, then score every company the same way. You see what share of the real market your current list covers.
How often should CRM data be refreshed?
Refresh cadence depends on segment and field volatility. High-priority accounts and active pipeline may need monthly or quarterly refreshes, while lower-priority records can refresh less often. Job changes, company changes, tech stack changes, and governance requirements should determine the cadence.