Terms & Conditions

Last updated: November 17, 2024

Terms and Conditions

Last updated: November 17, 2024

Please read these Terms and Conditions ("Terms") carefully before using the www.delverise.com website (the "Service") operated by Delverise ("us", "we", or "our").

Acceptance of Terms

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and clients who access or use the Service. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you must not access the Service.

Content

Types of Content

The Content on our website falls into these categories:

  1. Service Content – Content related to our growth marketing and consulting services
  2. Marketing Content – Educational and promotional materials about growth, marketing, and related topics
  3. User Content – Any content submitted by users through forms, comments, or other interactive features
  4. Client Content – Materials and information provided by our clients for service delivery

Content Ownership and Usage

  • We retain ownership of all Service Content and Marketing Content
  • Clients retain ownership of their Client Content
  • We maintain a license to use Client Content for service delivery and portfolio purposes
  • Users retain ownership of User Content but grant us a license to use it on our platform

Content Accuracy

The information provided on this website is for general information purposes only. While we strive for accuracy:

  • We don't guarantee the completeness or accuracy of our content
  • Content may be updated without notice
  • Market conditions and best practices may change
  • Users should verify critical information independently

Services and Engagement

Service Delivery

Our services include but are not limited to:

  • Growth marketing consulting
  • Marketing strategy development
  • System implementation
  • Marketing automation
  • Analytics and reporting

Client Responsibilities

Clients agree to:

  • Provide accurate and complete information
  • Respond to requests in a timely manner
  • Pay fees according to agreed terms
  • Use services in compliance with applicable laws

Service Modifications

We reserve the right to:

  • Modify our service offerings
  • Adjust pricing with notice
  • Update delivery methods
  • Terminate services per contract terms

Payment Terms

Pricing and Payment

  • Fees are as specified in individual client agreements
  • Payments are processed through Stripe and Mercury
  • We accept major credit cards and bank transfers
  • Invoices are due according to agreed payment terms

Refund Policy

  • Refund eligibility is specified in individual service agreements
  • Consultation fees are generally non-refundable
  • Project-based work may have specific refund conditions
  • Disputes will be handled on a case-by-case basis

Account Management

Account Creation

When creating an account, you must:

  • Be at least 18 years old
  • Provide accurate information
  • Maintain current contact details
  • Protect your account credentials

Account Termination

We may terminate accounts for:

  • Violation of these Terms
  • Non-payment
  • Fraudulent activity
  • Inappropriate behavior

Intellectual Property

Ownership

  • We own all Delverise-created materials
  • Clients retain ownership of their original materials
  • We maintain usage rights for portfolio purposes
  • Third-party materials remain property of their owners

Usage Restrictions

You may not:

  • Copy or redistribute our content without permission
  • Use our trademarks without authorization
  • Modify our materials without consent
  • Share access to paid services

Privacy and Data Protection

Data Collection

We collect and use data as outlined in our Privacy Policy, including:

  • Contact information
  • Usage data
  • Payment information
  • Service interaction data

Data Security

We implement security measures to:

  • Protect client data
  • Secure payment information
  • Prevent unauthorized access
  • Maintain data integrity

Communication

Official Communications

We may contact you through:

Service Updates

We will notify you about:

  • Service changes
  • Policy updates
  • Security issues
  • Account matters

Liability and Indemnification

Limitation of Liability

We are not liable for:

  • Indirect or consequential damages
  • Lost profits or data
  • Service interruptions
  • Third-party actions

Indemnification

You agree to indemnify us against claims arising from:

  • Your use of our services
  • Content you provide
  • Policy violations
  • Legal violations

Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via:

  • Email notification
  • Website announcement
  • Platform notification

Continued use of the Service after changes constitutes acceptance of modified Terms.

Governing Law

These Terms are governed by Colorado law. Any disputes will be subject to the exclusive jurisdiction of courts in Boulder, Colorado.

Contact Information

For questions about these Terms, contact us at:

Delverise
1942 Broadway St. STE 314C
Boulder, CO 80302
Email: [email protected]

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